Business Tools: 17 Best CRM Solutions For Small Business Customers Management Needs

Making and keeping customers happy has benefits that stretch beyond simply having satisfied patrons.

But with thousands of customers (and millions in some cases) to cater for, how do you easily manage, keep in touch and generally make them happy?

The obvious fact is that when customers are happy, the business is happy too. Happy customers are more likely to refer your service, product or business to their friends, family and colleagues via word-of-mouth marketing — and this grapevine effect is invaluable.

Business Tools: 17 Best CRM Solutions For Small Business Customers Management Needs